Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit our website or platform. They contain information about your browsing activity and are used to remember information about you during your visit.

There are two main types of cookies:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period or until you manually delete them

2. How We Use Cookies

OTS Innovation uses cookies for the following purposes:

Authentication & Login

• Maintain your login sessions
• Verify your identity and access rights
• Remember your login credentials (if you choose)

User Preferences & Experience

• Store your language and display preferences
• Customize content based on your interests
• Remember your navigation history within the platform

Analytics & Performance

• Track website traffic and user behavior
• Analyze platform usage patterns
• Improve website performance and functionality
• Measure course engagement and completion rates

Security & Fraud Prevention

• Detect suspicious activity
• Prevent unauthorized access
• Protect against fraud and misuse

3. Types of Cookies We Use

4. Third-Party Cookies

We may also use cookies from third-party services to enhance your experience:

• Google Analytics: Analyzes our website traffic and user behavior
• Payment Processors: Cookies from Paystack and Flutterwave for payment processing
• Video Platforms: Cookies from Zoom and Google Meet for video sessions
• Social Media: Cookies from social platforms if you use their integration features

Note: We do not control these third-party cookies. Please refer to their privacy policies for more information.

5. Managing Your Cookie Preferences

You have the right to accept or reject cookies. Here's how to manage them:

Browser Settings

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Privacy, search, and services > Cookies and other site data

Important Notice

Disabling cookies may affect your ability to use certain features of our platform, including login functionality, course access, and personalized content. We recommend keeping cookies enabled for the best experience.

6. Deleting Cookies

You can delete cookies stored on your device at any time:

• Use your browser's "Clear Browsing Data" or "Clear Cache" option
• Select the date range (e.g., "All time")
• Check the "Cookies and other site data" option
• Click "Clear data" or "Delete"

Warning: Clearing cookies may log you out of your account and reset your preferences.

7. Security & Privacy

• We do not store sensitive information (passwords, payment details) in cookies
• All cookies are encrypted and securely transmitted
• We comply with data protection regulations
• Cookies are used only for legitimate purposes

8. Updates to This Policy

OTS Innovation may update this Cookie Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the "Last Updated" date at the top of this policy.

Continued use of our platform following the posting of revised Cookie Policy means you accept and agree to the changes.

9. Have Questions?

If you have questions about this Cookie Policy or how we use cookies, please don't hesitate to contact us. You can reach us through:

• Email: support@otsinnovation.com
• Contact form: Visit our Contact Us page
• Official social media channels